FAQs
Speedpay is B2B and B2C Financial technology that integrates all payment services into one App, and provides a more efficient and convenient user experience.
Our product includes the Speedpay App as well as the Speed-Moni (POS) Terminals.
Aside transfers and bills payment, Speedpay offers a wide range of services such as: Agency Banking,Merchant banking, Cross border transfers for Tuition payment, and Insurance services.
Signing up on Speedpay App is absolutely free. No charge fee involved. Get started today.
It is safe to use Speedpay because we employ the highest level of security and encrypt all of your data and financial information.
To get the Speedpay App fully operational, you will need a valid Phone number.
You can get SpeedPay product through our Apple Store or Andriod Googleplay Store , and for our Merchant and agency banking Terminals please use this link .
You can change your login password by clicking 'forget password' and an OTP will be sent to your registered phone number. However, you cannot change your personal private information.
You can change your transaction pin by clicking the 'three right bottom dots icon (More)', then click on the 'Manage Pin'.
Transactions below #20,000, we charge 0.5% while transactions above #20,000 are charged at a capped rate of #100
There is no limit to the amount that can be left in your account. You can zero your account.
In less than 2mins as long as your internet connection is active
Currently, the Speedpay debit card is a work in progress that will be available soon.
The Speedpay Insurance covers vehicle and health insurance for self and third party subscriptions.
You can Pay your Insurance via the SpeedPay app by:
*Login into the SpeedPay home page app, click on Quality
Insurance
*Choose a package, “Motor Insurance or Health
Insurance.
Anytime your vehicle gets damaged, stolen, or missing, or you are challenged with your health.
Yes, you can pay your tuition fees from and to a foreign country through the Speedpay App.
Yes, additional fees apply depending on international wire transfer fees.
Certain countries may have restrictions or limitations on cross-border tuition fees. However, Speedpay covers majority of foreign countries.
SpeedPay provides multiple channels for customer support,
including email, phone number, or live chat. We also have an
online knowledge base or FAQ section to address common
queries. It's advisable to use our website or app for specific
contact information or support resources.
TEL: +234 909 999 9629
EMAIL: info@speedpay.ng